Detailed Content Description | Related Reading | Faculty | Delivery Options
 

Knowledge Management is an overused phrase with a dubious lineage, often connoting a software centric solution of some kind. But underneath the phrase is a powerful concept: that there are opportunities for learning in the new information and communication networks. This series will help you find those opportunities, keep you from taking expensive wrong turns, and give you guidance for high impact knowledge management initiatives. (See a list of Knowledge Management articles by Michael Gilbert below in the Faculty section.)
 

Most nonprofit knowledge management projects fail at their inception. They often lack meaningful objectives and clear models for their success. Such failures can also be very expensive, even if it takes years for the organization to acknowledge it. This seminar will address that challenge by teaching:

• how to apply relationship management principles to KM projects
• a four step process for knowledge capture and discovery opportunities
• 3 ways to avoid expensive software mistakes
• 7 traps of knowledge management, including DocuMental and Taxonomy-too!
• how to design compelling KM logic models
• high Potential, Low Barrier Knowledge Management Approaches

This seminar is right for you if you have responsibility for online communication in your organization or are concerned with how to get knowledge management right from the start.
 

No amount of software will substitute for an organization's readiness to learn and adapt. As the pace of change in the sector accellerates, the demand on our organizations and our staff for flexibility and innovation proceeds apace. This seminar will teach:

• simple ways to assess your organizational readiness for KM
• 5 small, powerful tools to ramp up your organization's KM readiness
• how to leverage outside relationships to open up KM opportunities
• 6 proven techniques for removing the major barriers to KM success
• 7 ways for nonprofit leaders to foster cultures of learning
• how to turn low hanging fruit into routine knowledge harvests

This seminar is right for you if you want to improve innovation in your organization, if you want to nuture the nimbleness of your staff and colleagues, or if you want to take a few key steps to help assure the success of an upcomng software initiative.
 

Learning does not occur just within organizations. Indeed, some of the most powerful recent developments in the field of knowledge management are online communities of practice that transcend many traditional professional barriers. To help ground you in these new strategies, this seminar will teach:

• 4 ways in which relationships are the ultimate motivator
• how communities of practice support discoverability
• 7 steps to finding and creating communities of practice
• 5 ways to get started using weblogs and bookmarking for knowledge management
• how 3 types of inventories can kick start a community

This seminar is right for you if you have an interest in weblogs as knowledge management tools, a desire to extend your own professional development online, or responsibility for empowering other professionals.
 

Here are a few related articles by Michael Gilbert. They are listed in chronological order.

• Nonprofit Knowledge Management
• Opening the Silos: Leveraging Communication for Foundation Knowledge Management
• Seven Knowledge Management Mistakes
• The Dialectics of Knowledge Management

These seminars will be taught by Michael C. Gilbert, the Editor of Nonprofit Online News, author of an extensive series of articles on nonprofit knowledge management, author of Communication Centered Technology Planning, and the Founding President of the Nonprofit Technology Enterprise Network.For more information about Mr. Gilbert, please see his bio.
 

Our pre-packaged online seminar here consists of three 90 minute sessions.

Live Online Seminars: These are presented at a scheduled date & time, broadcast live, and include live Q&A time with the instructor. Live online seminars presented by The Gilbert Center are open registration seminars, which means that anyone can attend. Please see our calendar for upcoming events. You can also read technical requirements and other basic facts for this seminar delivery option. (Please note that our calendar of live seminars only goes out a couple of months and not all topics will show up there.)

On-Demand Online Seminars: On-demand means you can attend at a time that is most convenient for your schedule. It consists of the recordings of the most recent live presentation, and comes packaged with a 30 minute phone consultation with the instructor so you can ask questions about the seminar materials and how they can best be put to use in your particular situation. You can also read technical requirements and other basic facts for this seminar delivery option. The catalog of seminars available on-demand is listed down the right-hand side of that same page, and also the calendar page. (Please note that not all topics are available yet for on-demand viewing. See the On-Demand Info page for a complete list of current options.)

Private In-House Sessions: If you have a group of people to whom you would like to offer training, please consider our private, in-house seminars. Which means you can hire us to present this and any of the seminars listed on this site, as well as custom sessions, for your group privately; online or in person at your location. Please contact us for more information if you're interested.

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